People and culture

Empowering our people and wider society


We find talented, principled people and nurture them through an inclusive culture.

Driven by values

Our values underpin everything we do. Excellence, Innovation, Teamwork, Passion, and Integrity. Together these are the Benchmark difference.

Improving futures

We work to improve the futures of the people and communities around us, with an emphasis on promoting equity.

A culture that allows our people to thrive

We’re very proud of it. By promoting flexible working, championing diversity and making health and wellbeing a priority, we’ve created the conditions for our people to thrive. This culture is the cornerstone of our business – and central to our ability to deliver for our clients. 

Our people are our future – so we invest in them

That means more than training and development opportunities – although of course there are plenty of those. We also work to break down barriers to entry and promotion. And we’re always reviewing our policies to improve work-life balance and wellbeing.  

Wellbeing at work is more than a gym membership

We were among the first in our industry to put mental health on the agenda. Our global employee assistance programme offers free, objective support including short-term counselling. And in the past year alone we’ve held events on everything from cancer menopause awareness, to coping with bereavement.  And our offices have mental health first aiders for extra support.

We get hands-on in our communities to accelerate positive change

We empower our people to offer their time and talent to their local communities through volunteering. And we encourage fundraising and donations through matched giving schemes. 

Our values are central to everything we do

Excellence. We want to be the best at what we do. We continually strive for better.

Innovation. We have an entrepreneurial spirit, intelligently challenge how things are done and anticipate what's ahead.  

Teamwork. We work as one team to deliver excellent customer service. We value the contribution of individuals and encourage healthy debate.

Passion. We share a deep rooted belief in, and enthusiasm for what we do. We demonstrate this through the dedicaton and energy we bring to our clients.

Integrity. To deliver for our customers, we build strong relationships based on honesty, trust and confidentiality.