Protecting yourself against fraud

If you think you have been a victim of fraud or have received unsolicited contact using the Schroders name and have any concerns, then please get in touch with us right away using the details below.


Fraud Alerts

Unfortunately scams and attempted frauds through social media, phone calls and emails claiming to be from a Schroders representative do sometimes occur. You may be contacted by people claiming to be from Schroders who will try to persuade you to invest with them.
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Fraud Prevention

Fraudsters are constantly developing their tactics and  looking for new ways to steal your money through social engineering tactics. Resist the urge to act immediately no matter how dramatic the claim or urgent the situation. It is important to recognise a scam and understand how you can help protect yourself.


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You can contact our Financial Crime Prevention team via:

Telephone: +44(0)20 7658 4004

Email: abuse@schroders.com

If you suspect you have been a victim of fraud, we advise you to report it immediately to your bank who may be able to assist you in stopping or recovering funds. You can report fraud and cyber crime if you live in the UK to Action Fraud.

When you contact Schroders, we will investigate your suspicions and where possible take necessary steps to prevent others falling victim to the same scam.

Benchmark Financial Planning is an Appointed Representative of Best Practice IFA Group Limited which is authorised and regulated by the Financial Conduct Authority, the registration number is 223112. Registered office: Broadlands Business Campus, Langhurst Wood Road, Horsham, West Sussex, RH12 4QP. Registered in England and Wales No 07572431.

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren't able to resolve themselves. To contact the Financial Ombudsman Service, please visit www.financial-ombudsman.org.uk

The guidance and/or advice contained within this website are subject to the UK regulatory regime and are therefore targeted at consumers based in the UK.