As the operators of the website http://www.benchmarkcapital.co.uk/ (“Website”), Benchmark Capital Limited (“We“, “Us”) is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) (together with and any other documents referred to therein) sets out the basis on which the personal data collected from you, or that you provide to Us will be processed by Us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) the Data Controller is Creative Technologies Limited.
Information we collect from you
We collect and process some or all of the following types of information from you in the course of:
If you have provided us with the personal data of another person you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.
When using our “Contact” form or e-mailing Us, your name and e-mail address are required from you to enable us to respond to your enquiry. We will inform you at the point of collecting information from you, whether you are required to provide any other information to Us.
Lawful basis for processing
Where you have contacted us via the Website, by e-mail or telephone or participated in any surveys, we rely on “legitimate interest” and the legitimate interest is responding and contacting you regarding the enquiries you have made in relation to the services we offer.
Purposes of processing
We use information held about you in the following ways:
We may pass your personal data to our third party service providers, agents, subcontractors and other associated organisations for the purposes of: (i) completing tasks on our behalf (e.g. to host our servers) and (ii) storing, protecting and securing your personal data.
We may disclose your personal data to any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 (where applicable).
We may also disclose your personal data to third parties:
Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.
We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
Keeping your personal data up to date
If your personal details change you may update them by contacting Us using the contact details below. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email to the contact details below.
We will endeavour to update your personal data within 10 days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.
How long we keep your personal data
If you contact us using our e-mail address or via our website contact form, requesting general information about our services, we will hold personal data you choose to provide such as your name, address, e-mail address, for 12 months from our last point of contact.
If you contact us using our e-mail address or via our website contact form, requesting quotes and information about our services in respect of specific projects, we will hold personal data you choose to provide such as your name, address, e-mail address, for 12 months from our last point of contact.
Data such as IP addresses, traffic data, location data, weblogs and other communication data will be retained for 12 months.
All information We hold about you is stored on our secure servers within the EEA.
The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is held securely and in accordance with this Policy. Countries outside the EEA do not have the same data protection laws as the United Kingdom and EEA and we have therefore ensured that any of our suppliers who may transfer your personal data outside the EEA has put in place appropriate measures to protect your data, either by being a member of the US-EU Privacy Shield, or by entering into a European Commission approved contract (as permitted under Article 46(5) of the General Data Protection Regulation).
If you would like further information please contact Us using the details below. We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We hope that We can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
We may collect information about your mobile phone, computer or other device from which you access the Website including where available your IP address, operating system and browser type, for systems administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your usage of our services.
A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The cookies We use include:
|Cookie||Name||Purpose||Expiry of Cookie and Further Information|
|ASP.NET_SessionId||ASP.NET Session cookie||Manage the user’s session||Session|
|sess_LastRenewTimeStamp||Session Renew||Manage the minutes remaining in the session to give the user a warning when the session will expire||1 week|
|sess_RemainingMinutes||Session Renew||Manage the minutes remaining in the session to give the user a warning when the session will expire||1 week|
|__utmt||Google Analytics||Used to throttle request rate.||10 minutes|
|__utmc||Google Analytics||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.||End of browser session|
|__utmv||Google Analytics||Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.||2 years from set/update|
All questions, comments and requests regarding this Privacy and Cookies Policy should be addressed to firstname.lastname@example.org, or write to Us at Benchmark Capital Limited, Holmwood House Broadlands Business Campus, Langhurstwood Road, Horsham, West Sussex, RH12 4QP.
For new sales enquiries:
Telephone: 01403 33 44 11